BIA COVID-19 Afternoon Update | March 17, 2020

It is only fitting on this St. Patrick’s Day that we look at the real meaning of this day!
St. Patrick‚Äôs Day is a story of the triumph of the human spirit. It is a time when we all can learn from how the Irish overcame these adversities: with faith, family, and loyal service to the community.
As part of our BIA Community we will continue to send you daily updates regarding COVID-19. We hope these updates will help keep you informed on how this pandemic is impacting our industry and our association and provide you with some helpful tips as we all navigate this trying time together.
After determining how the BIA would operate during this unprecedented pandemic we began reaching out to all the local government officials we regularly work with so we could provide you with information on how they plan to proceed. This includes development plan and permit review as well as all required inspections. We will continue to communicate with our local government partners to provide you the best information we can gather. 
Today we are working with our national and state associations to ensure that ALL construction would be protected against any further shutdown of business. We do not believe this is the case but are working to protect you in this ever changing world. 
NAHB has launched a webpage geared for your industry to stay informed and modify your business practices and procedures. You may find that here.
We highly recommend you modify your practices in your models, showrooms, business places and on your job sites, especially for remodelers. NAHB is working to create specific nationwide best practices but until then consider your marketing, messaging, cleaning programs, your workers, and your customers. The lowering of the Federal Reserves borrowing rate will increase the demand for homes so you may actually experience a higher model traffic volume. 
For additional guidance, although not industry specific, I suggest you read the Center for Disease Control’s guidance for businesses. 


Louisville Metro Planning and Design Services
On the recommendation of the Louisville Metro Department of Public Health & Wellness regarding social distancing, EFFECTIVE IMMEDIATELY, Develop Louisville and Codes & Regulations request that you primarily interface with our offices by phone, email or fax. 
This is a preventative measure to cut down on unnecessary in person interaction.
If you think you need to visit us in person, PLEASE CALL OR EMAIL FIRST, to discuss whether your particular need can be met without coming to the office. Plans and permit applications may be dropped off in the First Floor Conference Room at 444 S. 5th St. ABC permit applications can be submitted through our online permitting portal at If you are having trouble filing online, call 574-3591.
Additionally, printed materials and general information is available in the First Floor Conference Room, and payments can still be made on the First Floor of 444 S. 5th St.
For matters pertaining to Planning and Design Services, call 574-6230 or Andrea Coleman at 574-5177. Case information can be found at
For matters pertaining to vacant and abandoned properties, call 574-4200 or Laura Grabowski at 574-7308. For online resources, go to  
For matters pertaining to Housing, call 574-5850.
For loan payoffs or any other requests regarding a housing loan you have received, contact Justin Robinson at 502-574-2321 or
For matters pertaining to Advanced Planning & Sustainability, call Gretchen Milliken at 574-1358.
For any other matters pertaining to Develop Louisville, call Dave Marchal at 574-3216.
For matters pertaining to Construction Review, call 574-3321.
For matters pertaining to Licenses & Permits (ABC), call 574-3591.
Public Works is still operating as normal and we should still be able to process encroachment permit applications.
For matters pertaining to the Department of Economic Development, small business and the Office of Globalization, call 574-4140.
Changes to Scheduled Meetings (from Land Development and Transportation Staff)
  • All public meetings have been cancelled through Sunday, April 5, 2020.
  • All cases already scheduled for a public meeting prior to April 5th will be continued to the next available docket after April 5th.
  • Meeting agendas will be posted stating the continuance, and will be sent through GovDelivery.
  • We are discussing if paper notices need/should be resent.
  • We are discussing if new Courier-Journal ads need/should be placed.
  • We are not sending notices for public meetings until further notice. There are NO EXCEPTIONS at this time.
  • If any of your cases are already scheduled for a neighborhood meeting, we are strongly encouraging them to be cancelled.
  • We are strongly discouraging neighborhood meetings from being during this time (now through April 5th).
  • Any neighborhood meeting held during this time (now through April 5th) may be required to hold another neighborhood meeting before we accept the formal application.
  • Scheduling neighborhood meetings to be held after April 5th are also strongly discouraged at this time.
  • Staff are avoiding meetings in the office when possible during this time (now through April 5th).
  • We are offering phone calls, conference calls, WebEx meetings, or other means of communication preferred by the customer.

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